Quality Control

by JeanetteMarceau
Published on: May 10, 2011
Categories: Uncategorized
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Discuss an example which you have experienced or witnessed where quality control gone awry (be careful to stick to facts that are well documented, and do not defame any person or individual if you address this topic on your blog).

 

Quality has become increasingly important; especially as foreign firms show us that quality products should be the norm.  Our auto manufacturers are producing a more quality product since competition from Japan has upped the stakes.  Consumers are demanding a quality automobile.  American firms still need to focus a quality product; they may need to rethink and redevelop their manufacturing process.  My husband likes large Ford trucks.  He used to use a Ford F-350 dually in his businesses.  In 2004 he bought a new F-350 and this truck had one problem after another.  This truck spent more time in the shop than making him money on the road.  We were able to have the truck replaced under the Lemon Law.  Ford replaced it with a newer 2005 F-350 King Ranch; their top of the line truck.  This truck kept blowing turbo chargers; we had to constantly have the turbo chargers replaces; replacing seals; etc.  This was very problematic.  This caused a lot of down time when my husband could have been making money.  When the extended warranty was going to expire we traded this truck for a Chevy 3500 dually.  Because of the extremely poor quality of Ford trucks my husband will never buy another Ford.  My husband would prefer to own a Ford because he says they have better towing abilities but he cannot own a Ford if it will constantly need repairs.  The consequences of poor quality are that the consumer will switch brands and let everyone they know about the poor quality.

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