Employee Motivation

by JeanetteMarceau
Published on: May 12, 2011
Categories: ENT630, Human Resources
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The book Supervision: Concepts and Practices of Management by Leonard & Hilgert talks about 4 Motivational Principles as Applied to Supervision.

The book describes personality as “the complex mix of knowledge, attitudes, and attributes that distinguishes one person from all others.”  The primary determinants of personality are physiological (biological) factors, early childhood influences, environmental (situational) factors, and cultural (societal) values.  The physiological (biological) factors are the makeup of the person.  The person’s race, age, gender, weight, height, and physical attributes are their biological makeup.  The early childhood influences are how they were raised, how much attention they received, and encouragement from parents.  Their environmental (situational) factors are experiences that they are confronted with through life; education, home, employment, and income.  Their cultural (societal) factors are their values for accomplishments, equal opportunity, and competition.  All of these make up each person’s personality.

This book also talks about having a positive mental attitude.  When employees think positively about themselves they tend to also think positively about issues around them.  If you are polite, courteous, and respectful to yourself and others then you will have a Positive Mental Attitude.  This behavior is also infectious; as in the driver your let into your lane will do the same for someone else down the line.  This also works in the opposite as in if you are rude and not courteous to a slow driver then that driver will also be rude to you and others.  Always pave a positive mental attitude when dealing with you customers, your employees, your suppliers, and any other stakeholder in your venture.

Maslow’s Hierarchy of Needs was created by Abraham H Maslow in that human behavior is to satisfy the hierarchy of needs.  Maslow’s Hierarchy of Needs Theory states that a person is motivated by needs that they have prioritized in such a way that the lower needs will be satisfied before any higher-order needs could be achieved.  The orders of the needs are the physiological needs, the safety needs, the belonging needs, the esteem needs, and the self-fulfillment needs.

The book Supervision: Concepts and Practices of Management by Edwin C. Leonard and Raymond L. Hilgert says that the employees must have adequate working conditions, management policies, and money; this is Herzberg’s motivation-hygiene theory.

This book also goes on to discuss other theories; expectancy theory and equity theory.  The expectancy theory is how the employee perceives relationships, performance and rewards.  If an employee believes that their performance will improve and they will be rewarded then they will put forth the effort.  Employees also strive for equality and fairness in the workplace.

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