Supervisor’s use one of two theories; theory x and theory y. From The book Supervision: Concepts and Practices of Management by Edwin C. Leonard and Raymond L. Hilgert:
“Theory X: The assumption that most employees dislike work, avoid responsibility, and must be coerced to work hard.
Theory Y: The assumption that most employees enjoy work, seek responsibility, and can self-direct.”
I am very much a proponent of Theory Y. I believe that most employees enjoy their work, most employees seek responsibility, and most employees can self-direct. I am happiest with I enjoy my work, can complete my job functions efficiently and effectively, seek more responsibility and am able to self direct. I am an optimistic person. I look to the good in everything, including employees, coworkers, and customers. I have optimistic expectations, I believe that my employees will enjoy their jobs and seek responsibility. I broaden the scope and importance of each job. It is a good idea to have job rotation, multi-tasking, and job enrichment